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Discover What Hard-Working Distributers Really Need from Their ERP Partnerships According to the Distribution Insights Report, 90% of distributors say they are partners with their ERP provider through the purchase process, but they expect more after the sale in areas like implementation and support after their system goes live. With most distributors running on a hybrid of cloud and on-premises solutions, we wanted to understand their most important needs as they take on digital transformation.

The COO’s Pocket Guide to Enterprisewide Intelligent Automation Understand the what, why and how of using enterprisewide intelligent automation to make your business operations a source of competitive advantage that can’t be easily replicated. Get the guide.

IDC: The Business Value of IBM AI-Powered Automation Solutions What’s the real business value of AI-powered automation, and what are the challenges and opportunites? Read the IDC report.

Delivering on the Multichannel Experience: A Unified Approach Supported by Automation Give customers the multichannel experience they want.  The latest IDC Technology Spotlight highlights the power of uniting multichannel support, automation, and data. For your business, this means:   Improving response times and empathy with automation Supporting customers on their channel of choice Creating a seamless customer journey