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Workplace Trends 2023 In most industries, the last 25 years have been marked by an almost breathless obsession with the customer—how to acquire them, how to keep them, and how to maximize their lifetime value. The next 25 years will be similarly consumed by the employee—how to acquire them, how to keep them, and how to maximize the value they contribute to a business. That value is measured in more than numbers— it’s measured in impact.

ENTERING THE ERA OF HYBRID WORK: UNDERSTANDING HOW THE WORKPLACE MUST EVOLVE This paper reviews key findings from two global primary research surveys focused on understanding the experiences of hybrid workers, as well as the tools needed to support the remote and in-office workforce. A total of 2366 participants at all seniority levels are represented in this report. The research investigates what changes need to be made to the office environment to empower hybrid workers

Essential skills for outsourced field solutions teams If you’re a manufacturer outsourcing field support, it may not be immediately obvious what types of experience and expertise are most essential. You may even think you need a certain type of experience set when a key set of core skills, such as prior authorization or miscellaneous J code experience, is really what’s critical. Download our checklist to help you decide which skills are core, non-negotiable, translational attributes

The Workspace, Reimagined The office has evolved. It’s more than just a place to work — it’s an ecosystem of physical and digital spaces that use technology to help employees connect and be more productive. The new office is an environment that supports human connection through a combination of inventive spatial design and advanced technology. Because work happens anywhere and everywhere. In this infographic, you’ll explore innovative spaces and technologies that help teams collaborate and