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Wfm Technology Value Matrix 2023 Organizations that employ hourly workers are under intense pressure to keep operating costs low and productivity high. The ongoing uncertainty of the greater work landscape and economic climate make dedicated WFM solutions a critical means to optimize labor spend while reducing employee turnover and avoiding non-compliance fees. Leaders in this year’s Value Matrix have doubled down on their investments in automation and analytics, specifically in complex scheduling and labor planning.

Equipping your employees for hybrid work Hybrid work is video-first and collaboration-centric. It requires new tools for employees to communicate without unnecessary challenges or inefficiencies. But many employees continue to approach their workday with the office devices they brought home with them when the work-from-home transition first began. Fast-forward: this is now resulting in a number of communication and collaboration issues as people permanently adjust to a new way of working. But either employers are

How to Reward Top Talent With Pay-for-Performance To succeed in today’s fast-changing environment, companies need to inspire employees to do their best work and reward top performers for their contributions.  Many HR leaders believe the best way to do both of these things is by linking performance management with compensation incentives through the “pay-for-performance” model.  When approached thoughtfully, the pay-for-performance model comes with more benefits than risks. In fact, studies have found that competitive and

Archiving Electronic Communications in Zoom, Webex, and Microsoft Teams Meetings It’s clear that regulated industries need to retain and supervise electronic written communications (‘eComms’) – which include in-meeting chat, polling and Q&A, across tools like Zoom, Webex and Microsoft Teams. The goal of this white paper is to provide simple guidance on how to solve the compliance challenge and unlock the power of your meetings in 2022. The white paper includes a practical 6-Step Self