Paula LeClair, US General Manager of Healthy.io, joined an expert panel for a roundtable discussion on how digital interventions can improve equitable care delivery. The panel included representatives from Independence Blue Cross and CVS Kidney Care. The event explored how data and community engagement are essential to driving improvements and overall equity of care. Knowledge about community health helps inform data-driven interventions and thoughtful solutions for patients and health plan members.

One example is chronic kidney disease (CKD), which disproportionately affects communities of color and underserved populations. Limited care options highlight these disparities further. Healthy.io helps close those care gaps with its smartphone-powered, FDA-cleared kidney test, allowing members to receive clinical-grade results from the comfort of their home. Community feedback and data collection have been critical in guiding their product design and Minuteful Kidney service.

The three panelists shared insightful examples of how their organizations “meet members where they are” with accessible, simple, and equitable digital solutions and care options that account for community and cultural differences.