Crisis Management 2.0: Converting Crisis into Opportunity

Crisis management has changed a lot. Previously, it was all about having a good plan to handle a recall, scandal, or public relations mishap. The strategy was reactive reacting after a crisis struck. But now, with the speed at which information travels, this reactive approach is no longer sufficient. A crisis can grow from a minor problem to a complete disaster within minutes. Now, it’s all about being prepared and responsive the instant the first

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