Empower Agents by enhancing efficiency with Automated Call and Chat Summarization - Edge Linking Empower Agents by enhancing efficiency with Automated Call and Chat Summarization - Edge Linking

Empower Agents by enhancing efficiency with Automated Call and Chat Summarization

Empower Agents by enhancing efficiency with Automated Call and Chat Summarization

Explore the power of U-Assist’s automated call and chat summarization, enabling agents to capture customer intent, resolution steps, and outcomes efficiently. Automatically generate summaries for concurrent chats, boosting productivity and minimizing wrap-up time. Streamline After-Call Work (ACW) processes for operational efficiencies and enhanced customer satisfaction. 

Explore how U-Assist’s auto summarization feature, seamlessly integrated into the X platform, revolutionizes agent performance, and elevates customer relationships.

Learn more and experience seamless summarization for call and chat conversations, ensuring consistent and accurate reporting.